“The values and behaviors that contribute to the unique social and psychological environment of an organization.” —Business Dictionary
An anthropology cliché tells us that culture is to humans what water is to fish. You probably don’t think about it, but your family has a culture. So does your neighborhood and your country. Your workplace most definitely has a culture.
Fish can get by without knowing much about the element that sustains them, but humans get in trouble when we fail to understand the culture we live in. A nation going through an identity crisis can bring out the worst in its citizens (just turn on the news). A business that can’t define its culture will hire the wrong people and ultimately lose clients.
Recent studies have shown that organizational culture is a major factor in employee retention, productivity, and satisfaction. It’s often the first thing job seekers look for in a workplace, and numerous studies suggest that “cultural fit” should be the most important consideration when hiring new employees.
Recruiting firms must define and maintain a healthy culture of employees who genuinely care about candidates, the firms they serve, and the industry. When you hire with culture in mind, your firm will consistently outperform agencies that ignore it. As one expert put it, culture equals cash.
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